Frequently asked questions
These are some common questions about our company.

Sherpagrinspecializes indaily transportation of luggage and backpacks stage by stageon the Camino Portugués, covering the main route fromTui to Santiago de Compostela and the Spiritual Variant
We pick up your backpack at07:00 AMand deliver it to your next destination before your arrival. You can book atsherpagrin.comor via WhatsApp at633 771 994until10:00 PM the day before. It is mandatory that the package is labeled with your name and does not exceed20 kg
Thecancellation policyof Sherpagrin is flexible to meet the needs of pilgrims, as long as the logistical times are respected. The key points are:
- Maximum deadline:You can cancel or modify your reservation until10:00 PM the day beforethe service is provided.
- Contact methods:Management must be done by directly contacting the Sherpagrin team viaWhatsAppor byemail.
- Customer service:You have personalized assistance24 hoursto manage any unforeseen changes to your plans.
It is essential to meet this schedule of 10:00 PM, as this is when the route planning (the "sketch") closes to ensure that all backpacks are picked up promptly at 8:00 AM the next day.
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